Protect Your ATMs from Criminals
BFC Enterprises • August 22, 2024

As ATM-related crime continues to rise across the United States, retailers are facing an ever-evolving threat. Criminals are constantly finding new ways to target cash machines, draining profits and compromising customer security.

According to The National ATM Council’s latest SecureATM industry report, the US has seen a troubling uptick in ATM-related losses, with nearly $1.5 million lost in the last 12 months and over $700,000 since April. This trend reflects a concerning pattern, as criminal tactics that first emerge in Europe often make their way to the US. 

It’s important to stay one step ahead of these evolving threats. But how? Don't worry. There are steps you can take to fortify your ATM defenses and keep your business safe.

Let's Start with One of the Biggest Problems: ATM Skimmers
These small, high-tech devices are getting harder and harder to detect as the technology behind them advances. The best way to combat skimmers is to get up close and personal with your ATMs. Take regular photos of each machine so you can easily spot any new attachments or changes. And make a habit of visually inspecting your ATMs every single day - even the slightest irregularity could be a sign of tampering.

Physical Break-Ins are Another Major Concern
The most common crime against ATMs in the US is physical attacks. Criminals typically use a truck, van or other large vehicle to smash right through windows and walls to get to the ATM and cash inside. Placing sturdy concrete barriers in front of vulnerable areas can help deter these kinds of ram raids.

But even this level of prevention does little to protect your machines if your ATM’s safe uses the manufacturer default key. Criminals have been increasingly able to get copies of many standard key types from major manufacturers – giving them quick and easy access. Fortunately, you can have custom keys installed for your machine’s safe lock to add an extra layer of security.

You should also bolt your ATMs to the floor - that way, even if they do break in, the thieves won’t have an easy time if their aim is to grab the whole machine and go. They are forced to stay onsite where law enforcement can nab them or abandon their attempts and any potential rewards. 

ATM Crime is Getting More Digital
Of course, in the digital age, you also need to protect against high-tech crime. Just like default safe locks, manufacturers publish the default access passwords to most of their machines in the standard user manual. The expectation is, of course, that every ATM owner will use those defaults to program new access codes.

To safeguard your assets, make sure your ATMs have been updated with customized passwords for programming and settings access. While you are at it, go ahead and program the machines to block any unauthorized software or access. Then, seal off USB ports and other potential entry points to the ATM’s computer systems. These steps will create a strong digital defense against cybercriminals.

Turn-Key ATM Placement is a Great Idea to Make Security Easier
While there's a lot you can do on your own, partnering with BFC Enterprises can take a huge weight off your shoulders. We’ll handle the technical programming, set up customized access controls, and even provide training to help your staff spot potential threats, and keep a close eye on the latest ATM crime trends - so you’re always one step ahead of the criminals.

Partnering with us can also provide valuable resources, like images and guidance on what to look for. Recognizing potential threats is half the battle, so having expert support can be a game-changer. We’ll make sure your team knows how to inspect your ATM(s) for skimmers, spot signs of physical tampering, and identify other suspicious activities.

The bottom line is that ATM-related crime isn't going away anytime soon. But by staying vigilant, implementing robust security measures, and aligning with the right industry partners, you can protect your retail business and your customers' financial information. Fortifying your ATM defenses can keep thieves at bay. 

Don’t wait until it’s too late. Take action now to safeguard your ATM(s), your location and your bottom line. 

Contact the ATM experts at BFC Enterprises today! 
Get a free ATM or an evaluation of your current ATM program

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