Why Cities & States are Pushing Back Against the Cashless Trend
BFC Enterprises • April 8, 2025

With no federal law in place that requires private businesses to accept cash, a number of U.S. cities and states have taken steps in recent years to halt the movement towards a cashless society – and most importantly ensure low-income consumers, that don’t have access to traditional banking services, can fully participate in the economy.

In 2022, Colorado passed a law that requires retailers to accept cash. They joined New Jersey, Rhode Island, the District of Columbia, Philadelphia, San Francisco and New York City which passed laws between 2019 and 2020 in prohibiting most businesses from refusing cash for in-person payments. Massachusetts has required retailers to accept cash since 1978. 

Proponents of these laws argue cashless stores discriminate against the underbanked and poorer members of society that do not have access to bank accounts or credit/debit cards – and rely on cash to buy vital goods and services.

In addition to discrimination issues, cash is still a favored payment options for U.S. consumers despite the rise in credit/debit card and digital payment option. According to the Federal Reserve's 2024 Diary of Consumer Payment Choice, cash accounted for 16% of all consumer payments in 2023. Consumers under 55 using cash for 12% of their payments and those 55 and older using cash 22% of the time, according to a 2021 FDIC report. 

Why the Cashless Trend is Bad for Business
Retailers and merchants who lean toward the cashless trend stand to alienate a large portion of their customers:
  • Unbanked & Low-Income Consumers. Many U.S. citizens are still unaffiliated with a bank or credit union. Whether by choice, geographic location or socioeconomic factors, 18.6% Americans or approximately 24.6 million Americans are unbanked or underbanked and primarily deal solely in cash, according to a 2021 Federal Deposit Insurance Corporation report. While the number is at a record low, it is still a significant portion of consumers who would be unable to purchase goods or services in a cashless society. 
  • Young Shoppers. Since most credit cards have age limits and some type of income requirement, businesses that push for cashless payments stand to lose a fair number of customers – and profit – based on the age of their shoppers. Debit cards limit younger shoppers as well, since parents must cosign an account for driving age students, and anyone under the age of 15 is banned from opening a checking account – leaving children who’ve received cash gifts or mow lawns for pocket money unable to make purchases of any kind. 
  • Customers with Privacy Concerns. Many Americans use cash for small purchases and/or sensitive transactions. It is unsettling for some to think every purchase is being tracked and monitored. In addition, Americans have suffered through several security breaches at large corporations leaving consumers understandably hesitant to share their digital information 
Every U.S. bank note is printed with the words: “This note is legal tender for all debts, public and private.” In a society that limits the use of cash, this would make those words meaningless… and would lock out a number of consumers from making purchases. 

Giver your Customers the Freedom of Payment Choice and Easy Cash Access!
Contact BFC Enterprises today to get an ATM for your business.  You may qualify for a free, turn-key ATM! 

ATM Anti-Crime Bill Reintroduced in Congress

By BFC Enterprises • March 5, 2025
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Differentiate Your Business from the Competition by Adding Amusement Games

By BFC Enterprises • February 21, 2025
As we’ve seen with the number of store closures in recent years, it’s becoming more difficult for retailers to compete with online shopping. However, by incorporating arcade games, small businesses can attract more customers, boost sales, and stand out from competitors.
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